The Federal Airports Authority of Nigeria (FAAN) has officially clarified that it has not banned e-hailing services like Uber and Bolt from operating at airports across the country, addressing widespread public concern over reported restrictions at major hubs like Lagos's Murtala Muhammed International Airport and Abuja's Nnamdi Azikiwe International Airport. The clarification comes after growing complaints from air passengers over rising airport taxi fares and difficulty accessing their preferred ride-hailing services.
In a statement issued on Thursday, FAAN emphasized that its intent is neither to restrict passenger choice nor to undermine the vital role digital mobility platforms play in airport transportation. Instead, the authority explained that because airports are highly regulated, high-security environments, all commercial transport operators must be integrated into a structured system that enables proper vehicle and driver identification, tracking, and overall accountability.
Addressing concerns around the Airport Car Hire Rank Management System (ACHRAMS) a digital platform introduced to modernize ground transportation and facilitate cashless payments FAAN clarified that ACHRAMS is purely an operational tool designed for tracking commercial activity and managing concession fees, rather than a competing e-hailing app. The authority noted that tighter oversight has become necessary to curb ongoing issues like unauthorized passenger solicitation and touting around airport terminals.
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FAAN confirmed that it is actively engaged in constructive discussions with Uber, Bolt, and other e-hailing operators to establish a mutually workable framework. This ongoing collaboration aims to maintain strict standards for safety and order while ensuring passengers continue to enjoy seamless, convenient, and reliable transportation options.
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